Items that we have in stock are shipped within 24- 48 hours from when your order was received. Many of our items are custom made to order and/or ship direct from our vendors and artisans. These items will have an extended shipping timeframe which will be noted on the product page under the Shipping and Info tab. Please note that these are estimated shipping timeframes only and cannot be guaranteed by A Cottage in the City. Once your order has shipped, you will receive an email confirmation. For in stock items, you will receive an email confirmation with your orders tracking number. In the rare occasion your item is backordered, you will be notified by email immediately to discuss your shipping options.
All orders are shipped via UPS, FedEx or USPS with shipping costs being calculated by the weight of the item(s) purchased, the method of shipping chosen at checkout, and the destination address. For all international orders please contact A Cottage in the City for a specified shipping quote before purchasing. Please Note: There may be additional custom and duty fees, which are the responsibility of the customer. These are in addition to, and not included in, the cost of shipping. We are obligated to declare all items as merchandise and are not able to mark items as "gift". Unfortunately, we cannot ship to P.O. boxes.
* Please note several of our product lines feature standard free shipping (within the 48 contiguous states only). International orders are not eligible for free shipping. If you order an item with free shipping and are outside the 48 contiguous states you will be billed for shipping or the order will be canceled. If you order an item that offers free shipping in addition to one or more regular items, you will be charged only for the shipping costs for the regular shipping item(s). If you would like your free shipping item(s) shipped using an alternative method please contact A Cottage in the City for a shipping quote.