We know you are excited to receive your beautiful items but please allow up to 15 business days for your items to ship. Furniture and Lighting can take up to 4-6 weeks to ship. We will notify you if pieces from your order are back ordered beyond this time frame. Once your order ships we will email you a shipping confirmation so that you may track your items. Many of our items are custom made to order and/or ship direct from our vendors and artisans. These items will often have an extended shipping timeframe which will be noted on the product page. Please note that the above are estimated shipping timeframes only and cannot be guaranteed by A Cottage in the City. In the rare occasion your item becomes backordered, you will be notified by email immediately to discuss your shipping options.
All orders are shipped via UPS, FedEx or USPS with shipping costs being calculated by the weight of the item(s) purchased, the method of shipping chosen at checkout, and the destination address. For all international orders please contact A Cottage in the City for a specified shipping quote before purchasing. Please Note: There may be additional custom and duty fees, which are the responsibility of the customer. These are in addition to, and not included in, the cost of shipping. We are obligated to declare all items as merchandise and are not able to mark items as "gift". Unfortunately, we cannot ship to P.O. boxes.
* Please note several of our product lines feature standard free shipping (within the 48 contiguous states only). International orders are not eligible for free shipping. If you order an item with free shipping and are outside the 48 contiguous states you will be billed for shipping or the order will be canceled. If you order an item that offers free shipping in addition to one or more regular items, you will be charged only for the shipping costs for the regular shipping item(s). If you would like your free shipping item(s) shipped using an alternative method please contact A Cottage in the City for a shipping quote.